Activating your account

Overview

This article walks you through the first steps to get started as a new learner on Aptem:

  • Activate your account.
  • Log in to Aptem and complete the onboarding process.
  • Complete your ILR (Individualised Learner Record) – the record of your learning programme and your progress. See Completing the ILR and extended ILR for guidance.

Activating your account

Once you have agreed to join your apprenticeship or training programme, you will receive an email inviting you to activate your Aptem account.

Note: Some elements and images in this article may differ slightly from the video.

The invitation email will look like this:

Aptem account activation invitation email

If you did not receive the invitation email, contact the person who set up your account. They can check your email address and resend the invitation.

  1. Select Activate account in the email.

Activation screen prompting you to choose a username and password

  1. Choose a username. Aptem will use your email address by default, but you can change this. If your chosen username is already taken, you will be prompted to choose a different one.
  2. Create a password. Your password must be at least eight characters and include a mix of uppercase letters, lowercase letters, numbers, and a special character (such as £, %, or *).
  3. Select Register to save your login details.
Registration wizard showing step one complete and step two in progress After registering, you will be asked to confirm your personal details and create or select a digital signature. The registration wizard shows you have completed step one and are now on step two, where you enter your address and a few personal details.
  1. Enter your address. Use the Address lookup facility by entering your Postcode and selecting Find address, then choose your house name or number. Alternatively, enter your address manually in the Your address section.

Address lookup and manual address entry fields

  1. Select your Title from the dropdown, then enter your date of birth, sex, and mobile telephone number.
Personal details form including title, date of birth, sex, and mobile number Select Next to move to the electronic signature step. You can draw your signature using a mouse or touchscreen, or select a signature sample from the list. The sample option is helpful if you do not have a touchscreen or have additional accessibility needs.

Electronic signature screen with draw and select options

Once you have completed registration, you will be logged out. You can then log in to your new account and proceed to the onboarding wizard.

Onboarding wizard

  1. Open your web browser and go to:
    Aptem login URL
  2. Sign in to your Aptem account.
    Aptem sign-in screen

When you first log in, you will be taken to the onboarding wizard. Here you can enter your personal details, review and sign any required documentation, and provide information relevant to your training programme.

Note: The steps and terminology you see will depend on your type of training programme and how your training provider has configured the system.

Onboarding wizard showing steps to complete

If you are on a government-funded programme, you may also be asked to complete your ILR. See Completing the ILR and extended ILR for guidance.

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