As an administrator you can view a learner's profile - the personal details, the training programme details, and learning support information. Where applicable, you can also view the PRaP details.
PRaP: Provider Referrals and Payments (PRaP) system for Department of Work & Pensions of the UK Government. PRaP allows DWP and Welfare to Work providers to exchange information and payments securely.
Log in as an administrator and find the learner whose Profile you wish to view. For example, the image below shows an administrator who has chosen the user called Ben Learner.
The Main example in this article is for a learner called Christine Smith. As you can see the administrator's horizontal menu bar can vary, depending on the specific learner's activity.
You can navigate to the learner profile from the learner details card on the learner Dashboard.
The Learner Profile screen is displayed. Here, you can see view the following information:
In this section, you can view the programme details.
The programme details are shown in 4 sections:
- Learner identity
- Programme details
- Sub-Programmes (where applicable)
In this section, you can view details relating to the profile, and contact information. Where configured, you will see sections relating to employer details and referrer details.
The learner details are shown in the following sections:
- Profile section
- Contact section
- Employer section (if configured)
- Referrer section (if configured)
Mandation details (if configured)
Additional Information (where custom fields have been used to capture information relevant to the learner)
In this section, you can view the Learner's learning support needs.