Glossary

Overview

This article provides definitions of terms, abbreviations and acronyms, and includes references to relevant websites / Help Centre articles.

The Glossary is in tabular form and divided into sections in alphabetic groups. The groups are:

A - D

E - I

J - O

P - S

T - Z

Click on the links above to go to the section you need.

 

A - D

Word or Phrase or Abbreviation 

Definition  

Reference  

 

 

 

AA

Apprenticeship Agreement

 

ACE Declaration (for apprenticeships) 

Apprenticeship Certificates England; declaration of completions of all training modules.  

 

ADM 

Add or Delete or Modify components to individual learning plans. 

 

AEB

Adult Education Budget - The AEB funds the delivery of education and training for learners aged 19+. The purpose of AEB funding is to engage adults and provide the skills and learning needed to progress in work or equip them for an apprenticeship. Employers can access AEB to improve or refresh the skills of their current workforce, and learners can use the AEB to gain new skills to prepare them for the workplace, improve progression opportunities or support a career change.

 

AELP 

Association of Employment and Learning Providers. 

https://www.aelp.org.uk/ 

ALLB

Advanced Learner Loans Bursary

 

ALS

Additional Learning Support when a learner needs further training/tutorials to achieve the aim of a training component

 

API  

Application Programming Interface 

 

Aptem Restart 

Aptem Restart - provide Universal Credit claimants in England and Wales, who have been out of work for 12 – 18 months, with enhanced support to help them get back into employment.  

 

ASB 

Adult Skills Budget 

 

BAME 

Black, Asian, Minority Ethnic 

 

BEIS 

Business Enterprise Information Services 

 

BiL 

Break in Learning - process for a learner to take a break from learning. 

See:

Break in learning – Aptem Help Centre

BIS 

Business Innovation and Skills

 

BKSB

The Basic and Key Skills Builder - tests are designed to assess the competence level of a candidate in the areas of English, maths and information and communication technology (ICT) before they move on to taking Functional Skills tests.

https://www.wikijob.co.uk/content/aptitude-tests/test-providers/bksb-tests 
Passing the exam is a must for placement in courses for potential college students. It is also an essential part of many apprenticeship stages of trades employment. The BKSB Initial Assessment.

CAEHRS framework  

Commercial Agreement for Employment and Health Related Services:

The CAEHRS framework is the mechanism by which DWP will procure future employment and health support services and will be in place for 5 years. The framework is organised into 7 geographical Lots (North East, North West, Central, Southern, Home Counties and London, Scotland, Wales), and qualifying organisations will compete for future call-off contracts from the framework.  

See:

DWP announces new Employment and Health-related Services agreement | British Association for Supported Employment (base-uk.org)

Commercial Agreement for Employment and Health Related Services | ERSA

 

CEIAG 

Careers Education Information And Guidance 

 See:

Careers guidance and access for education and training providers - GOV.UK (www.gov.uk)

CESI 

Centre For Economic And Social Inclusion 

Home - Center Of Employment & Social Information - Legal & Employment Law UK Economic Inclusion CESI.

CIPS

Chartered Institute of Procurement & Supply

Chartered Institute of Procurement & Supply - Wikipedia.

Cohort

A group of apprentices or trainees who started the same learning programme together / at the same time.

 

Competency

A competency is a set of demonstrable characteristics and skills that enable and improve the efficiency or performance of a job.

In Aptem Training Programmes (Classic) a trainer can add a required competency containing many skills or abilities which can be assessed in a review and recorded using a Red Orange Green (RAG) system.

 

Compliance

Apprenticeships and Traineeships are funded by the UK Government and to ensure payments to employers, training organisations and apprentices & trainees, compliance to ESFA rules is crucial.

 

Computing Platform

A platform is a group of technologies that are used as a base upon which other applications, processes or technologies are developed. For example, a laptop with Windows, is a platform comprising the basic hardware (computer) and software (operating system) on which software applications can be run.

For more information, see:

What is a Platform? - Definition from Techopedia

CPA - CONTRACT PACKAGE AREA 

Care Programme Approach - Contract Package Area

 

CPD 

Continuing Professional Development 

 

CRM 

Customer / Client Relationship Management  

 

CS

Commitment Statement

 

This document outlines how all three parties (the apprentice, employer, and training provider) will support the achievement of the apprenticeship. The document outlines the key milestones of the apprenticeship
and the learning plan designed to achieve this. The document also outlines information, policies, procedures and guidance to support the achievement of the apprenticeship.

CSAT 

Customer Satisfaction Score 

 

CSR 

Corporate Social Responsibility 

 

CWP 

Community Work Programme 

 

DAS 

Digital Apprenticeship System 

 

Data Consistency

The concept that data belongs together and describes a specific process at a specific time, meaning that the data is not changed during processing or transfers. Synchronization and other protective measures help to ensure the consistency of data during multi-stage processing.

For more detail see:

What Is Data Consistency? (reference.com)

DAX code 

DAX stands for Data Analysis Expressions, it is language developed by Microsoft to interact with data in a variety of their platforms like Power BI, PowerPivot and SSAS tabular models. It is designed to be simple and easy to learn while exposing the power and flexibility of tabular models. 

 See:

QuickStart: Learn DAX Basics in 30 Minutes - Excel (microsoft.com)

DCFT

DCFT (the Hub) has been switched off from 1 July 2021.

 

DFE 

Department For Education

 

 

E - I

Word or Phrase or Abbreviation 

Definition 

Reference  

 

 

 

EDRS number 

Employer Data Record Service reference number. The EDRS identifies the site the learner is employed at, but the delivery (training) location may be different. Some employers have more than one location including some that have more than 1000 sites. See also ERN.

Further education and training providers community - EDRS Numbers

https://esfahelp.education.gov.uk/ 

 

 

EEP 

Employment, Enrichment, Pastoral 

 

EEP 

Extended Education (Employment) Programme 

 

Extended ILR 

Extended Individual Learner Record. 
Additional information provided by the learner.

 

Employer

An organisation that has apprentices or trainees for whom it wishes to access Government funding through the ESFA. It may have individuals referred to it to provide employment, training or both.

 

ENIC

UK ENIC is the UK National Information Centre for global qualifications and skills.

The UK ENIC Statement of Comparability is an officially recognised document that confirms the recognition of an overseas qualification and its comparable level in the UK, irrespective of it being an academic, vocational or professional award. 

https://enic.org.uk

https://www.ecctis.com/  

EPA 

End Point Assessment tests the knowledge, skills and behaviours that an apprentice has gained during training. Unique to each standard, EPA demonstrates the competence in the role of the apprentice . This competence is valued by current and future employers.

You can find EPA plans on the Institute for Apprenticeships and Technical Education’s (the Institute) website.

EPAO

End Point Assessment Organisation: Organisations which can have end point assessors and must be on the EPAO register.

Register of end-point assessment organisations - GOV.UK (www.gov.uk)

EQUAL LMS

EQUAL Learning Management System -  Can be integrated into Aptem:
Configuring the EQUAL integration – Aptem Help Centre.

Online Learner Management System - The Skills Network

ERN

Employer Reference Number - understood to be replacing EDRS during 2021.

See also EDRS number

ERSA 

Employment Related Services:

Non-profit Organization Management

The voice of Employment Support. ERSA Partnerships and Forums, where organisations collaborate.

Employment Related Services Association (ERSA) | LinkedIn

ESA 

Employment Support Allowance 

Employment and Support Allowance (ESA) - GOV.UK (www.gov.uk)

ESF 

European Social Fund 

 

ESFA

Education & Skills Funding Agency

Education and Skills Funding Agency - GOV.UK (www.gov.uk)

ESFA Audit Requirements 

Education & Skills Funding Agency: The ESFA is accountable for £58 billion of funding for the education and training sector, providing assurance that public funds are properly spent, achieves value for money for the taxpayer and delivers the policies and priorities set by the Secretary of State. (NSF is the National Skills Fund)

 See also Compliance.

ESFA Developer Hub

Central point for developers: The developer hub lets you use the Education and Skills Funding Agency’s APIs for accessing data.

See:

Education and Skills Funding Agency developer hub

ESFA Help Centre Forum

Support for Aptem tenants with funding submission issues.

 

ESI

European Structural and Investment Funds (ESI) Funds Growth Programme in England

Local Enterprise Partnership Area ESI Funds Sub-Committees - GOV.UK (www.gov.uk)

ESM type (OET) 

A new code ESM type (OET) will be added to record redundancy along with 6 unassigned codes. (Mike Sims 01/06/2021)

 

ESOL 

English For Speakers Of Other Languages 

What is the difference between ESL and ESOL?
The ESL designation is specific to teachers who will be teaching in a setting where a student's native language is not English. ESOL is a category that accounts for speakers of multiple languages or who may have already had English education in their native country.

The term ESL has been replaced by ESOL (English for speakers of other languages).

Evidence Pack

A collection of the essential evidence required by the ESFA rules and must be available to the EFA on demand, without which all funding for a learner may be withdrawn and recovered.

 

EV 

External Verifier 

 

Funding Dashboard 

A Business Intelligence Dashboard in Aptem which provides key funding information described in Aptem Help Centre. 

 

FE

Further Education (Colleges)

 

FIS

A free Funding Information Service for checking errors of the submitted SLD.

 

FRM

Funding Rules Monitoring reports from the ESFA replacing PDSAT.

 

FS

Functional Skills

 

Gateway

Gateway takes place before an EPA can start. The employer and training provider will review the apprentice’s knowledge, skills and behaviours to see if they have met the minimum requirements of the apprenticeship set out in the apprenticeship standard, and are ready to take the assessment.

Apprenticeship gateway and resits for end-point assessment (EPA) - GOV.UK (www.gov.uk)

GLH 

Guided Learner Hours 

 

Group

A Group to which a user should be allocated. Groups can be created specifically by the customer's Administrators with appropriate permissions.

In a complex organisation there may be many groups and sub-groups. The collapse all or expand all choices ease your navigation to show just the main group names or the complete hierarchy.

See also:
Creating a Group Structure (zendesk.com)
How should I use the Group Structure in Aptem?
Adding a learner to one or more groups (zendesk.com)
Creating a Group Structure (zendesk.com)

HESA

Higher Education Statistical Agency

 

Hub (the)

As part of the planned service improvements to Submit Learner Data (SLD), DCFT (the Hub) was switched off from 1 July 2021.

 

IAG 

Information And Guidance 

 

IC

Implementation Consultant of the Aptem Implementation Team.

 

IEP 

Institute of Employability Professionals:  IEP is the only professional membership institute for the employability profession. It represents its members to key influencers and sets the standards for the profession. 

 

IES 

Inclusive And Essential Skills 

 

IIRSM

International Institute of Risk and Safety Management

IIRSM is a professional membership body that provides recognition, information, support and enhancement for health and safety professionals and specialist members related to the health and safety field.

Suite 7a
77 Fulham Palace Road
London
W6 8JA

Telephone: 020 8741 9100
Website: http://www.iirsm.org

 

ILP 

Individual Learning Plan 

 

ILR 

Individual Learner Record.

The record of the learning programme and the learner's individual progress.

 See also:

What is the individualised learner record (ILR)? – ESFA help centre (education.gov.uk)

ILR cohort references 

Individual Learning Record cohort references. A simple definition of cohort in Aptem is this: cohort is used to refer to a group of students, such as one consisting of students who started at the same time, or one of the multiple smaller groups into which a class has been divided.  

Cohort | Definition of Cohort by Merriam-Webster

Cohort Definition & Meaning | Dictionary.com

ATLAS Tutorial: Create A New Cohort Definition - Bing video

ILR QA 

Quality Assure ILRs. Once QA verified the ILR, other admin who does not have this role cannot change the user’s ILR information 

 

ILT 

Information And Learning Technology 

 

IQA 

Internal Quality Assurer

 

ITT 

Invitation To Tender 

 

IV 

Internal Verifier 

 

 

 

J - O

Word or Phrase or Abbreviation 

Definition 

Reference  

 

 

 

JET 

Joint Education Training 

 

 

JETS 

Job Entry Targeted Support (WHP before means?) 

https://www.aptem.co.uk/plan-for-jobs/ 

JISC 

Joint Information Systems Committee 

 

Job Finder

Depending on the sector, those being assisted may be referred to as jobseekers, learners, ... Users in your account can search for these jobs within Job Finder.

 

Jobsearch

The act of looking for employment, due to unemployment, discontent with a current position, or a desire for a better position. The immediate goal of job seeking is usually to obtain a job interview with an employer which may lead to getting hired. The Jobseeker or seeker typically first looks for job vacancies or employment opportunities.

 

Jobseeker

A person who is actively looking for employment. (Official term related to Jobseeker's Allowance).

 

JSA 

Jobseeker's Allowance: You can apply for ‘new style’ Jobseeker’s Allowance (JSA) to help you when you’re looking for work. 

Jobseeker's Allowance (JSA) - GOV.UK (www.gov.uk)

Getting the most from Aptem A guide for administrators - PDF Free Download (docplayer.net)

Kickstart 

Officially opened to applications in September 2020, Kickstart is an employability scheme that provides 6-month placements of 25 hours per week for 16-24-year-olds in receipt of Universal Credit. 

https://www.aptem.co.uk/plan-for-jobs/ 

KPI 

Key Performance Indicator

A performance indicator or key performance indicator is a type of performance measurement. KPIs evaluate the success of an organization or of a particular activity in which it engages.

Wikipedia

L&W (or LWI)

Learning & Work Institute

Learning & Work Institute

LARS 

Learner Aims Reference Service 

The Learning Aims Reference Service (LARS) is a database that holds information about learning aims, their validity and funding data where applicable. It is maintained by the ESFA. Updates to the database are made regularly. It can be downloaded or searched online using the Learning Aims search facility.

Learning aims reference service (LARS) – ESFA help centre (education.gov.uk)

LDR

Learning Delivery Record

One LDR for each training Aim containing start & end dates, funding type & outcomes.

LEAFEA 

Local Education Authorities Forum For Education Of Adults 

The Local Education Authorities’ Forum for the Education of Adults - Learning and Work Institute

Learner Dashboard 

Overview of progress for a registered learner. 

https://support.aptem.co.uk/hc/en-gb/articles/360021692019-Learner-Dashboard 

LEP(S) 

Local Enterprise Partnership(s)

 

LMS 

Learning Management System (Canvas, Blackboard, Moodle, etc.)

See also EQUAL LMS

LP

Learning Plan

 

LRN

Learner Reference Number

 

LRS

Learning Records Service 

Further education and skills: Learning Records Service - detailed information - GOV.UK (www.gov.uk)

LSR

Learner Support Reason (item in ILR data for SLD).

 

MFA 

Multi-factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a resource such as an application, online account, or a VPN. MFA is a core component of a strong identity and access management (IAM) policy. Rather than just asking for a username and password, MFA requires one or more additional verification factors, which decreases the likelihood of a successful cyber-attack. For example, by sending text a code to the user's Mobile 'phone, which the user must enter to a field on screen.

Configuring MFA on a tenant (zendesk.com)

 

What is Multi-Factor Authentication (MFA)? | OneLogin

MIS 

Management Information System

Home Page 

Milestone 

An action or event marking a significant change or stage in development. In a Learning or Action plan, to mark specific points along the timeline. These points may signal anchors such as a phase start and end date, a need for external review or input and budget checks, among others.

 

NAS 

National Apprenticeship Scheme

Find an apprenticeship - GOV.UK (www.gov.uk)

NCFE 

Northern Council For Further Education

 

NCS 

National Careers Service 

Careers advice - job profiles, information and resources | National Careers Service

NEET 

Not In Education Or Employment 

 

NI 

National Insurance Number (to be provided by all Learners).

 

NLM 

National Learner Monitoring

 

NSF 

National Skills Fund (see ESFA).

National Skills Fund - GOV.UK (www.gov.uk)

OFQUAL 

Office Of Examinations And Regulation 

Ofqual - GOV.UK (www.gov.uk)

OFSTED 

Office For Standards In Education 

Ofsted - GOV.UK (www.gov.uk)

Onboarding Wizard 

A sequence of steps to follow to join a programme. When complete you may see your Learning Plan, if set up. 

 

OTJ Hours 

(OTJH sometimes in the Classic interface)

Off The Job Hours: apprentices must spend at least 20% of their working hours completing off-the-job training.

 

 

P - S

Word or Phrase or Abbreviation 

Definition 

Reference  

 

 

 

PDSAT

Provider Data Self-Assessment Toolkit from the ESFA. Some reports are simply for information, others may require action before any further submissions to EFSA. Now replaced by FRM reports.

 

PED

Planned End Date

 

PLH 

Planned Learner Hours

 

PLR 

Personal Learning Record (record of learner's previous education / training). If PLR has been enabled by your administrator, you have the option to enter your personal learning details during onboarding.
(Prior/Previous/Personal are used interchangeably by Aptem & Customers but Personal is in the official Aptem name).

Accessing your personal learning record - GOV.UK (www.gov.uk)

https://support.aptem.co.uk/hc/en-gb/sections/360004998179-Skills-Radar 

PMLG 

Public Libraries Mobile Group 

 

Power BI 

Microsoft Power BI (Business Intelligence) is a powerful visual reporting tool and is a part of the Office 365 suite. 

https://support.aptem.co.uk/hc/en-gb/articles/360018703759-Connecting-your-organisation-s-live-data-to-Power-BI-via-an-API- 

PRN

(Training) Provider Reference Number

 

PRaP

Provider Referrals and Payments (PRaP) system for DWP.
PRaP allows DWP and Welfare to Work providers to exchange information and payments securely.

Provider Referrals and Payments (PRaP) system for DWP - GOV.UK (www.gov.uk)

Prior Level of Attainment

To allow analysis of the level of prior attainment of learners, to help with value-added analysis and to ensure funding and delivery is targeted at key groups. Validation of funding eligibility for Adult Skills and ESFA funded learners.

 

Process Automation

(Tracker) 

Check things done in the correct way…workflow (for example, a Break in Learning process. Automatic updates to system. Generate tasks for Admins. Workflows have 1 or 2 stage approval; Approvals are permission based. Creates Audit trail of changes. 

See:

Trackers 

Programme Aim

The overall aim of a learning programme. 

Learning aim reference service (LARS) - GOV.UK (www.gov.uk)

PSM

Provider Support Manual provided by the ESFA.

ESFA - Online Documentation (submit-learner-data.service.gov.uk)

QAN

Qualification Aim Number

 

QA verification

QA_Verify_button.png

Verification of the Quality Assurance of an ILR in accordance with the organisation's rules & 'ready' for ESFA submission. QA verification is only available to those with the 'ILR QA' role assigned (normally senior users who may well have final responsibility for compliance & funding). Used to restrict editing of an ILR record following a 'QA Verify' save.

 

RAG 

Rating system of Red, Amber, Green status of participants in a Review process. 

For example, in assessing a Competency.

Referrer

A person or organisation who refers individuals to Employers or Training organisations as possible apprentices or trainees.

 

REST API

REpresentational State Transfer

Representational state transfer (REST) is a software architectural style that was created to guide the design and development of the architecture for the World Wide Web. REST defines a set of constraints for how the architecture of an Internet-scale distributed hypermedia system, such as the Web, should behave. 
REST was created by computer scientist Roy Fielding.

Representational state transfer - Wikipedia

Build for free | web interface | APIs | Contentful Developer | Contentful

 

Restart 

Launched in November 2020, Restart is a £2.9 billion scheme managed by the Department for Work and Pensions (DWP) that provides up to 12 months of tailored support for people who have been out of work for at least 12 months and may need additional support.  

https://www.aptem.co.uk/plan-for-jobs/ 

ROATP 

Register Of Apprenticeship Training Providers 

 

ROI 

Return On Investment 

 

ROTO 

Register Of Training Organisations 

Decommissioning ROTO on 31 July 2021 of the Skills Funding Agency (SFA) is now replaced by the ESFA.

 

RPL

Recognition of Prior Learning & Calculator. To calculate a fair estimate of a discount to funding based on the amount of prior learning. For example, if a Learner already knows 80% of the content, the learning provider may only receive 20% of funding but be obliged to provide 100% of training - an expensive proposition for a provider. See also TNP.

 

SaaS 

Software as a Service 
A method of software delivery and licensing in which software is accessed online via a subscription, rather than bought and installed on individual computers.

 

SAML

SAML stands for Security Assertion Markup Language. It is an XML-based open-standard for transferring identity data between two parties: an identity provider (IdP) and a service provider (SP).

See:

What is SAML and how does SAML Authentication Work (auth0.com)

SSO

SAR 

Self Assessment Report 

 

SD

Start Date

 

SFA

Skills Funding Agency - now superseded by the EFSA

Skills Funding Assessment

SITS

SITS stands for Strategic Information Technology Systems.
SITS is a student records management system used to store, administer and manage all aspects of student information from initial enquiry and application through to Degree Congregation.

See:

SITS: Vision | Tribal Group

Skills Radar 

(When enabled) Self Assessment against competences; discuss with employer or tutor. 

https://support.aptem.co.uk/hc/en-gb/sections/360004998179-Skills-Radar 

SLA 

Service Level Agreement 

 

SLD

Submit Learner Data to the Submit Learner Data service of the EFSA.

See:
ESFA - Online Documentation (submit-learner-data.service.gov.uk)

SMART 

  • Specific (simple, sensible, significant).
  • Measurable (meaningful, motivating).
  • Achievable (agreed, attainable).
  • Relevant (reasonable, realistic and resourced, results-based).
  • Time bound (time-based, time limited, time/cost limited, timely, time-sensitive)

 

SME

Small to Medium Enterprise

 

SMT 

Senior Management Team

 

SRS AD & SRS APITracker 

You can use a custom tracker to trigger the API to the SRS/AD and the SRS can also trigger a tracker to be created in Aptem when a change is made in the SRS. The creation of process automation trackers will not be initially available via the API. Therefore, you will need to use the creation of a custom tracker via the API and manual creation of a process automation tracker to achieve this. 

Student Record System

SSA 

Sector Subject Area: SSA’s can be found via https://findalearningaimbeta.fasst.org.uk/  

Find the latest information on available Qualifications, Standards, Apprenticeships, T Levels and Units. 

Standards will show you information on funding, dates and common components. Qualifications and Units show you funding streams for courses and the last date learners can start. Apprenticeships and T Levels show you pathways, dates, and common components. 

https://findalearningaimbeta.fasst.org.uk 

SSO 

Single Sign On 

See also: SAML

SSU 

Skills Support for the Unemployed

 

SSW 

Skills Support for the Workforce 

 

STEM 

Science, Technology, Engineering, Maths 

 

SW2W 

Smarter Way to Work 

 

 

T - Z

 

Word or Phrase or Abbreviation 

Definition 

Reference  

 

 

 

TAS

The Apprenticeship Service of ESFA.

 

T Levels 

T Levels are the skills equivalent of three A Levels, and they offer a mix of classroom learning and an industry placement of around 45 days. Three T Levels are currently available at selected schools, colleges and other providers in England. A further seven will be available in 2022-3. 

https://www.aptem.co.uk/plan-for-jobs/ 

Tenant

A tenant is a group of users who share a common access with specific privileges to the software instance.

See:

Multitenancy - Wikipedia

TNP

Training Price for an apprentice with the important qualifiers below.

(TNP 5-10 are not yet assigned).

 

TNP1

Total Training Price

Total Negotiated Price with discount for prior learning, calculated by using the RPL calculator.

 

TNP2

Total Assessment Price 

 

TNP3

Residual training price

(Used in cases where the apprentice changes employer)

 

TNP4

Residual assessment price

Residual End Point Assessment price (Used in cases where the apprentice changes employer)

 

Trackers 

(Process Automation)

Document & manage cases (changes) for a learner's ILR, compliance, training. 

See: Process Automation

Training

An organisation that has apprentices or trainees for whom it wishes to access Government funding through the ESFA. It may have individuals referred to it to provide employment, training or both.

 

UAT 

User Acceptance Testing 

 

UGR 

User Generic Report 

 

UJS 

Universal Job Search 

 

ULN 

Unique Learner Number - the unique reference to an individual learner and the related Individual Learning Record (ILR).

 

User

A person using the tenant Aptem system with the roles and permissions provided.
Note Users may be Learners (including students, apprentices), Administrators, Employers, Tutors and Coaches

Note An organisation which is an employer will have an Employer Organisation account and one or more of its staff categories may be an Employer user. 

UVAC

University Vocational Awards Council – essentially the University equivalent of the ESFA 

https://uvac.ac.uk/about/

VLE 

VLE normally means 'Virtual Learning Environment' but the VLE tile in Aptem has now been deprecated.

 

Work Coach

As a Department of Work and Pensions Work Coach you hold a vital role in the Department, helping individuals and their families towards financial independence through work and enabling them to claim the support they need as they progress.

Work Coaches are customer-focused, dedicated individuals and able to deliver exceptional service with empathy and compassion to people who need their support.

As a Work Coach, you will use sound judgement to help people through some difficult, challenging times in their lives, and your tailored coaching can make a huge difference to their ability to find, stay in, and progress in a job.

The Role - About The Role - DWP Work Coach Microsite (dwpjobs-workcoach-microsite.co.uk)

FAQ - Frequently Asked Questions. - DWP Work Coach Microsite (dwpjobs-workcoach-microsite.co.uk)

July 2021 – Aptem Help Centre

 Workflow

The sequence of industrial, administrative, or other processes through which a piece of work passes from initiation to completion.

See Process Automation

XML

Extensible Markup Language - the format used to present the ILR file to ESFA. There are strict rules on the structure which, if not adhered to, will most likely cause EFSA funding to be withheld. 

 

 

For a list of acronyms commonly used in the education/employability sector, you can also refer to the following attachment.

 

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