• FAQ: When exporting an individual batch file and running it through FIS, why do I see an error that says the learner is not on the right schema?
• FAQ: How is the AgeAtStart field calculated?
• Recording a learner’s redundancy in Aptem
• FAQ: Why is a Learner's ILR is still showing in our current batch file when they have completed their learning?
• FAQ: After saving changes to a programme, a learner's EDRS/ERN changes to 999999999, why is this?
• FAQ: All ILR fields are greyed out for a learner and they are no longer able to edit their ILR. Why is this?
• FAQ: When a Tracker is created via the REST API, the Notes field is not being populated despite being included in the call. Why is this?
• FAQ: Why is there different number of employment records in the 'Export to XML' and the 'Get ILR Batch' ?
• FAQ: Why does the ILR have a status of "Signature Required" for a learner when the ILR compliance document shows as "Verified"?
• FAQ: How do I remove the 'QA Verified' status from a Learner's ILR?
• FAQ: The prior attainment code in a learners ILR does not appear to be reflected correctly in the OData according to the ILR Specification, why is this?
• FAQ: Can the Wording on the Onboarding Wizard ILR Declaration Be Customized?
• FAQ: How do I effectively flag non-levy students?
• FAQ: Why is there a discrepancy between UKPRN in ILR and learning provider in Edit Users page?
• FAQ: I have updated a Learner's Planned Hours via the Learning Plan, but the hours have not pulled through to ILR Aims, how do I fix this?
• Funding year 23/24 - summary of changes
• Generate an ILR batch file for upload to ESFA
• ILR aims migration
• Apprenticeship Service export template
• Get Apprenticeship Service Batch CSV output
• Convert an ILR document to an editable template format
• FAQ: Why does the "Small Employer (SEM1)" tickbox show up when looking at the Employment Status section for learners on a delivery programmes but not on an onboarding programme?
• FAQ: How can I amend the planned end date in Apprenticeship Agreement for overstayers without affecting the ILR?
• FAQ: How can I change the status of the ILR to 'Signed' without having the learners sign them?
• FAQ: Why are the planned hours not pulling through to ILR or Training Plan for some learners?
• FAQ: A learner has been withdrawn and then enrolled onto the same programme. How do we correct the ILR if it has kept the withdrawal details?
• FAQ: Can you create or manage ILR aims within Aptem via Aptem's REST API Endpoints.
• FAQ: Where do I input PMR records into the ILR?
• FAQ: A blank employment status record is being created in a learner's ILR when we update the ILR via API, why is this?
• FAQ: Can you create or manage ILR aims in Aptem via API?