• FAQ: Why is there different number of employment records in the 'Export to XML' and the 'Get ILR Batch' ?
• FAQ: Why does the ILR have a status of "Signature Required" for a learner when the ILR compliance document shows as "Verified"?
• FAQ: How do I remove the 'QA Verified' status from a Learner's ILR?
• FAQ: The prior attainment code in a learners ILR does not appear to be reflected correctly in the OData according to the ILR Specification, why is this?
• FAQ: Can the Wording on the Onboarding Wizard ILR Declaration Be Customized?
• FAQ: How do I effectively flag non-levy students?
• FAQ: Why is there a discrepancy between UKPRN in ILR and learning provider in Edit Users page?
• FAQ: I have updated a Learner's Planned Hours via the Learning Plan, but the hours have not pulled through to ILR Aims, how do I fix this?
• Funding year 23/24 - summary of changes
• Generate an ILR batch file for upload to ESFA
• ILR aims migration
• Apprenticeship Service export template
• Get Apprenticeship Service Batch CSV output
• Convert an ILR document to an editable template format
• FAQ: Why does the "Small Employer (SEM1)" tickbox show up when looking at the Employment Status section for learners on a delivery programmes but not on an onboarding programme?
• FAQ - How can I amend the planned end date in Apprenticeship Agreement for overstayers without affecting the ILR?
• FAQ: How can I change the status of the ILR to 'Signed' without having the learners sign them?
• FAQ: Why are the planned hours not pulling through to ILR or Training Plan for some learners?
• FAQ: A learner has been withdrawn and then enrolled onto the same programme. How do we correct the ILR if it has kept the withdrawal details?
• FAQ: Can you create or manage ILR aims within Aptem via Aptem's REST API Endpoints.
• FAQ: Where do I input PMR records into the ILR?
• FAQ: A blank employment status record is being created in a learner's ILR when we update the ILR via API, why is this?
• FAQ: Can you create or manage ILR aims in Aptem via API?
• FAQ: Why am I getting an error regarding a missing prior attainment code when running an ILR batch even though the code is present for the learner?
• FAQ: A Learner withdrew from a Programme (and the ILR was closed), and they now want to restart the same programme. How should I add the learner to the programme?
• FAQ: Why is Qualification delivery location postcode field in ILR not populated with the Aim’s postcode mentioned in Delivery Postcode field of ILR template?
• FAQ: Why is the UKPRN not pulling through to ILR?
• FAQ: A learner’s gender is not appearing in their ILR – as an Admin, why am I unable to update this?
• FAQ: Why is the Extended ILR not available to edit in the ILR section for a Learner?
• FAQ: In what circumstances does the message about referring to "ILR Signature" appear in the ILR section of an Onboarding Wizard instead of the learner being able to sign it?