Overview
Following feedback from customers we have made some minor enhancements relating to the Registration and Certification functionality. This article outlines the key changes:
Registration & Certification
Tracking qualification achievement
Customers have pointed out that it would be helpful if they could record when a qualification has been achieved for any type of qualification that a learner is registered to complete compared to when they were expected to achieve.
We previously held the expected completion date against the qualification record and not the achieved date (except in the ILR where it is an ILR aim).
The May product update provides the following:
- Additional status of "Achieved"
- Additional field: "Achieved date"
Track the sending of certificates
Customers also stated that it would be helpful if they could record and track when the achievement certificate has been sent to/received by the learner.
The May product update provides the following:
- We now have a "Certificate received" and "Certificate sent" status
- Additional field: "Postal tracking reference" - this allows the ability to track and confirm that the certificate has reached the recipient
Uploading certificates
Customers also provided feedback that it would be helpful to be able to upload an electronic copy of the certificate.
The May product update provides the following:
- Additional field: "Certificate" - this allows for the upload of an electronic document such as PDF so that the certificate can be recorded in the system.
Visualising the learner's qualifications status
Customers also commented on how it would be helpful if they could view the current status of a qualification for a learner.
We are currently in the process of designing the learner profile section of the new console where we plan to surface this information. The image below gives an illustration of how this information will be presented. (Update: The learner profile is now available.)
Figure 1 - Qualification status on learner profile