Overview
As a work coach, you can view a learner's milestones and milestone details, including a history of changes made to each record.
View milestones
To view a learner's milestones, navigate to the learner menu and select Milestones.
The Milestones grid opens with the following columns:
- Name of the milestone
- Projected achievement date
- Programme
- Programme end date
- Status – defaults to Projected
- Achievement date – defaults to no date (–)
- Claimed status – defaults to Not claimed
- Edit icon
Select a milestone to view its details.
The Milestone details screen opens with the following fields in read-only mode:
- Name of the milestone
- Projected achievement date
- Programme
- Programme end date
- Status
- Achievement date
- Claimed status
Select Show history to view a full timeline of updates and changes to the milestone. The timeline is shown with the most recent edit at the top, including the date, time, and name of the administrator who made each change.
Select Hide history to return to the standard view.
Milestones on the performance dashboard
As a work coach or administrator, your performance dashboard notifies you of milestones that have reached or passed their projected achievement date, and where the claimed status is set to Rejected.
A Milestones card in the Requires attention panel on the performance dashboard shows the number of milestones that have reached or exceeded the projected achievement date.
Select the Milestones card to open the Milestones page for the learner.
When a milestone's status is set to Verified and the claimed status is set to Claimed, the milestone is closed and no longer appears in the Requires attention section.
When there are no milestones to display, the card does not appear in the Requires attention section.