• Customer Support escalation process
• Data Retention - Product Setting
• Add an Aptem login link to your website
• Severity Definitions and Service Levels
• User Data Removal Process
• Aptem Sub-Processors
• Aptem Status page
• Introduction to the Aptem Help Centre
• Setting up the Help and Support information
• Signing in to the Aptem Help Centre
• Submitting a support ticket
• Tracking and updating your support tickets