Overview

Once enabled on your tenant, Multi-factor authentication (MFA) can be configured to work in two ways.

You can apply MFA for all external users and/or all internal users . Or you can apply MFA requirements to specific employers and their related accounts.

Apply Multi-Factor Authentication for all external users and/or all internal users

To do this, you must configure this setting via the account programme in your tenant.

1. Open the navigation by clicking the tiles menu selector.

2. Navigate to the Programmes section by selecting the "Programmes" tile.

3. Using the Programmes grid, locate the "Account programme".

4. Click on the pencil icon to edit the account programme.

5. On the account programme configuration screen, click the token labelled "Multi-Factor Authentication".

6. Use the toggle button to enable/disable the MFA functionality.

7. Once MFA has been enabled, you can select the users you wish to apply the MFA requirements to.

"Require Multi-Factor Authentication for all internal users" - This option applies the requirement for MFA to be used by ALL internal users of the system i.e. administrators, tutors and QAs.

"Require Multi-Factor Authentication for all external users" - This option applies the requirement for MFA to be used by ALL external users of the system i.e. Learners and Employer related accounts

Tick the check-boxes as applicable.

8. Once you have made your selection, click "Confirm" to save your choices.

Apply MFA requirements to specific employers and their related accounts

To apply MFA requirements to specific employers and their related accounts - you must configure this via the organisational profile of the employer in question.

1. Open the navigation by clicking the tiles menu selector:

2. Navigate to the Organisations section by selecting the "Organisations" tile.

3. From the list of organisations, select the employer you wish to apply MFA to.

4. Click on the pencil icon to edit the account programme.

5. Check the tick box for "Require multi-factor authentication for related users" to apply the requirements to all log-ins associated with this organisation including learners, tutors and employers.

6. Click Save