Skip to main content

Search

Articles in this section

Configuring MFA on a tenant

Avatar
Faraaz Mohiuddin
  • Updated

Overview

As an administrator with the Manage Tenant Settings role, you can enable Multi-Factor Authentication (MFA) for your tenant. You can: 

  • Enable email authentication
  • Apply MFA for all internal users
  • Apply MFA for all external users
  • Require Multi-factor verification for employer logins

 

Navigation

Click Settings on the left navigation bar. You can see this option when you have the Manage Tenant Settings role assigned.

mceclip0.png

  • Use the navigation bar at the top and select Security.
  • On the Security screen, select the Multi-Factor Authentication menu option.
  • Use the toggle to set Enable Multi-Factor Authentication to Yes.

Tutor__Settings__Security_-_MFA-01.png

Once you enable MFA, you will see additional options that allow you to: 

  • Enable email authentication - If this setting is enabled, all Aptem user types (admins, employer-logins, users, and referrers) will be able to choose between two authentication methods: Authentication app or Email in the Console login screen. While logging in, if a user selects the Email option, the authentication code will be sent to their account email.
  • Require MFA for all internal users - This option applies the requirement for MFA to be used by ALL internal users of the system i.e. administrators, tutors and QAs.
  • Require MFA for all external users - This option applies the requirement for MFA to be used by ALL external users of the system i.e. Learners and Employer related accounts
  • Require Multi-factor verification for employer logins - This option applies the Multi-factor verification only for employer registrations. Note that this is currently only for registrations, and may be expanded in future. Note: To enable Multi-Factor Verification for Employers, customers need to first raise a support ticket requesting it. Once this has been enabled by the Support team, an administrator with the Manage Tenant Setting permission can enable this functionality at the tenant level.

Tutor_ Settings_ Security - MFA-01-1.png

Use the toggles to enable MFA as required. The settings will be automatically saved, and you will see a notification on the bottom-left of your screen.

Related articles