Stopping a program and applying a new programme

Overview

If your learner is already on a programme, and you want to assign them to a different programme, you must first stop the earlier program. 

 

Moving a learner to a new program

To move them, you must stop the earlier programme and then enrol them on a new program.

On the User profile page, navigate to the Programme panel.

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On the Programme panel, click stop on the right of your screen.

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A Stop programme popup will be displayed.

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If you wish, you can create a tracker to record why you are stopping this programme.

Click Ok to stop the programme.

You can then enrol the learner onto a new program.

Note

Stopping the programme using this process won't automatically make any changes to the learner's ILR, however if you have the Withdrawal from Learning process automation tracker enabled for your tenant, you will be prompted to raise a Withdrawal from Learning tracker and once this is processed, it will make changes to the ILR. For more information on the Withdrawal from Learning tracker please see our Help Centre article.

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