• FAQ - A learner has changed their working hours. I have processed the change in working hours tracker, why hasn't it altered the programme duration?
• FAQ: Where is the 'Date' in the Off the Job Evidence record pulled from?
• FAQ: Why is the Off-The-Job Hours card showing as 100% completed despite the learner not having met the minimum required hours?
• FAQ: Why do some figures on the Off-The-job Hours card show in red?
• FAQ: The OTJ Hours for a learner have changed, Why is this?
• FAQ: How do I find a learner's OTJ hours once they have been withdrawn?
• FAQ: How do we provide evidence of a learner's Off the Job hours to the EPA Organisation?
• FAQ: Why are OTJ hours for submitted evidence not matching what is being reported on the Learning Plan?
• FAQ: Why is the off the job hours option not appearing when submitting evidence for a learning plan components?
• FAQ: In what cases do apprenticeships use the new OTJ calculation definition?
• FAQ: Can the Start/End Time and Time Spent fields in the 20% OTJ Document be populated?
• FAQ: The Planned Hours specified for my Learners are lower than expected, how are these calculated?
• FAQ: Are Minimum OTJ Hours based on Planned End Date or Actual End date? What happens if the Actual End date is entered afterwards, and differs from the original Planned End date?
• FAQ: In Aptem Classic, what does the 'Off-The-Job Hours' report show? 
• FAQ: In the new tutor console, what does the 'Off-The-Job Hours' report show?