Overview
Microsoft has introduced new admin controls that govern how applications access Teams meeting transcripts through the Microsoft Graph API. These controls took effect in late July 2026.
By default, Microsoft Graph access to transcripts is turned off. If this setting is not enabled in your Microsoft Teams admin centre, Aptem will not be able to retrieve meeting transcripts from your tenant. You may notice that transcript-related features stop working or return errors.
The setting lives in your organisation's Teams admin centre and must be enabled by your Teams administrator.
What you need to do
Your Microsoft Teams administrator needs to enable the transcript API access setting. There are two ways to do this.
Option 1: Teams admin centre
Sign in to the Teams admin centre.
In the left navigation, go to Meetings > Meeting settings.
Under Transcript API access, turn the Microsoft Graph access toggle to On.
Select Configure, then turn the Include speaker attribution toggle to On if you want transcripts to include speaker names.
Select Save.
The change may take a short time to take effect across your tenant.
Option 2: PowerShell
If your administrator prefers PowerShell, run the following command:
Set-CsTeamsMeetingConfiguration -EnableGraphTranscriptAccess $true -EnableAttributedTranscripts $true -Identity GlobalThis enables both transcript access and speaker attribution in a single step.
How do I know if I am affected?
If Aptem features that rely on meeting transcripts are not working or are returning errors, this setting is the most likely cause. The change affects all Microsoft 365 tenants and is not specific to Aptem.
Further information
For more detail on these controls, see Microsoft's documentation: