Pre-requisites
- Communications connector with Microsoft Teams setup and enabled
- Review is set to “Meet Online”
- Meeting is accessed via the link generated by Aptem (either via the Aptem platform or the Teams invite)
- Meeting Details (formerly known as Transcripts and Meeting Notes) section is setup in review type
Note: users must transcribe the meeting within the Teams platform in order for transcripts to be available to be retrieved to Aptem.
Retrieving transcripts
Where the Meeting Details section is enabled in the review type, and the review instance was set to “Meet Online”, users with the ability to edit the Meeting Details review section will be able to retrieve transcripts directly from Microsoft Teams.
Navigate to the review instance and open the Meeting Details section:
The communications connector will then attempt to retrieve your transcript:
You will receive a notification when your transcript is ready, and the transcript will be available as a downloadable file in the Meeting Details section:
If a transcript cannot be found, you will receive a notification:
Users may click Get Transcript after a transcript has been retrieved. If further transcripts are available (i.e. the meeting/transcript was restarted after retrieving the first transcript), these transcripts will be retrieved and saved to the section. If there are no further transcripts available, you will receive a notification to this effect: