• FAQ: What is the logic behind the UGR field 'Review meeting completed'?
• FAQ: The learner has a standard code for their component aim, but it is not appearing in the UGR report. Why is this happening?
• FAQ: Why is the PersonalInformation_AgeAtStart field blank for some learners in OData?
• Generic reports
• FAQ: I have used the User Generic Report functionality with the "Marking" options, why are the report fields are blank despite having marked Learners' components?
• FAQ: The completion status code and the outcome code are blank for a learner in the UGR. Why is this?
• FAQ: Which field should I use for reporting on the learner's mobile phone number in UGR and OData?
• FAQ: The UGR (Users Generic Report) provides an option of being ‘On-time’ with a yes or no. What is this calculation based on?
• FAQ: How is the QA Date on User Generic Reports updated?
• FAQ: Why are the TNP and ACT data fields not available in the user generic report? How can I retrieve this information?
• FAQ: Which date shows in the UGR field 'Last Review Completed Date'?
• FAQ: What data does the Last Contact Date field in the User Generic Report return?
• FAQ: We have discovered that extra 'Custom Tracker Types' have been created in our User Generic Report, how do we delete them?
• FAQ: Why is the ‘programme leaving date’ field not producing data in the UGR for Learners who have completed their course?
• FAQ: How in the UGR do I report on 'Do you consider yourself to have a long-term disability, health problem or any learning difficulties?'
• FAQ: The User Generic Report data doesn’t look to be updated in real time. How often is it updated?
• FAQ: When reporting on the UGR, why am I seeing duplicate fields?
• FAQ: I am unable to report on specific fields in the User Generic Report - Why?