The Aptem messaging system allows you to communicate with your Tutor and Employer.
You can use the Aptem messaging system to:
- Send a message to your tutor or employer
- Respond to messages from your tutor that uploaded evidence has been approved or declined
- Receive reminders for overdue tasks
- Receive notifications for completion of learning plan milestones and outcomes
Note that you can only send messages to your tutor, employer contact or other Aptem administrators who have initiated contact with you. You cannot search for and message other Aptem users.
Checking for messages
Log into your account and you can then access your messages from the menu, if there are any new messages, a red dot with a number will be displayed.
Click Messages on the left menu. The Messages screen is displayed.
On the left, you see a the list of all the people you had conversations with. You can use the search functionality on the top left to find people that have sent you messages.
Click on a message thread to open up that conversation. Once a message thread has been viewed, all unread messages within that thread are marked as read.
You can use the search on the top right to search for items within the message thread.
If you wish to see both messages and notifications in a combined timeline, you can enable the Show Notifications toggle.
Replying to messages
You can reply to messages sent to you by another person. Please note that you cannot reply to system notifications and reminders. To reply, type in your message and click Send.
If you want to send a file via messages, click the attachment icon. Please note that files will be sent as a separate message, so you can choose whether to send these before or after your text response.
Use Select File or drag and drop the file to upload. You can add a description for your file.
The supported file types are: .pdf, .doc, .docx, .xls, .xlsx, .ppt, .pps, .pptx, .ppsx, .txt, .csv, .eml, .msg, .zip, .jpeg, .jpg, .bmp, .gif, .png, .mp3, .mpeg, .aac, .flac, .mp4a, .m4a, .wav, .wma, .aiff, .3gp, .mp4, .avi, .flv, .m4v, .webm, .wmv, .odt, .ods, .odp, .arf and .wrf
Please ensure that the file you are uploading does not exceed 1 GB.
After attaching the file, click Send.