Overview of Aptem Community

Watch the video

A short walkthrough showing where to find Aptem Community, how guidance appears, where announcements live, and how to access Feature Feedback.

 

Feature summary

If you’d prefer to follow text, or want a quick reference:

Aptem Community is Aptem’s built-in hub for in-the-moment guidance, key announcements, and feature feedback. Found in the left side navigation.

It helps users get support quickly, stay informed, and share feedback - without leaving Aptem.


Where to find Aptem Community

Aptem Community is available directly inside Aptem.

  • Select the Aptem Community icon on the left-hand navigation.

  • The Community panel opens, showing guidance, announcements, and feature feedback.


Set up and availability

Aptem Community is enabled by default on a tenant.

If you need to disable it:

  1. Go to Settings.

  2. Select Aptem Community.

  3. Disable Aptem Community for the tenant.

Changes take effect immediately.

 


Key benefits

For learners

  • Get quick guidance while completing tasks, without breaking focus

  • Access help and resources at your own pace

  • Share ideas and feedback on how Aptem could better support your learning

For tutors and coaches

  • Reduce friction by guiding learners at the point of need

  • Stay informed about product updates and changes

  • Contribute feedback based on real delivery experience

For administrators

  • Help users find answers independently, reducing support overhead

  • See important announcements in one place

  • Share structured feedback to influence future improvements

For employers

  • Support smoother engagement with Aptem

  • Stay aware of relevant updates and changes

  • Provide feedback based on operational needs

How it works

Aptem Community is accessed directly from within Aptem using the Community panel.

It brings together three core areas:

  • Guided content
    Short, in-context tips and walkthroughs that appear when they’re most relevant, plus on-demand guides and resources.

  • Announcements
    Important updates such as release notes, webinars, and time-sensitive messages, shown clearly inside Aptem.

  • Feature feedback
    A space to share ideas, vote and comment on initiatives being explored or developed, and follow items for meaningful updates.

This allows users to get help, stay informed, and contribute feedback without leaving their workflow.


Use cases / examples

  • A learner is unsure what a feature does and sees a short guide explaining it while they’re using the page.

  • A tutor checks Aptem Community to see what’s new after a recent update.

  • An administrator submits feedback about an improvement and follows the initiative to receive progress updates.

  • An employer shares general feedback to help shape what Aptem explores next.

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