In this webinar, Faraaz Mohiuddin, Technical Author at Aptem, and Shruti Natrajan, Implementation Associate at Aptem, where we discuss the latest Aptem Help Centre improvements.
This webinar covers:
- Navigating and using the updated Help Centre effectively.
- Utilising the support ticket system for prompt assistance.
- Customising notifications by following articles tailored to your needs.
- Introducing your new Help Centre chatbot assistant for 24/7 support and seamless ticket creation - launched on Tuesday 27 May 2025, for Support Seat Superusers on Essentials, Pro, and Enterprise packages.
Please note that your organisation's chosen Aptem package determines your access to the functionality covered in this webinar. For further information, please speak to your designated Aptem Champion / Superuser or Customer Success Manager.