Configuring the Communications Connector with Microsoft Teams

Overview

As an administrator with the Manage Tenant Settings permission, you can configure the Communications Connector with Microsoft Teams from the Settings page in Aptem Console.

 

Configure Teams integration

To configure the Teams integration, follow these steps: 

  • Grant permissions for the Aptem app: This step needs to be done by an Entra ID Administrator. The Administrator can achieve this by going to the Console → Settings → Integrations → Microsoft Teams page, and clicking on the “Grant permissions” button. This will redirect them to the Microsoft Consent page (they may need to authorise in Azure first). It will show which permissions are required for the integration to operate, and will allow them to consent.
    • After the consent is granted, the Administrator will be redirected back to Console → Settings → Integrations → Microsoft Teams page.
  • Set the Enable Microsoft Teams toggle to Yes.
  • Set up an access policy: This action needs to be done outside of the Aptem platform. More information is provided here: Setting up the Communications Connector with Teams.
    • After that action is done, the Administrator should confirm this on the Console → Settings → Integrations → Microsoft Teams page.
  • Provide an email domain - Customers will need to provide a domain name e.g. aptem.co.uk. Aptem will match the provided domain name against a Tutor's email. If matched, Aptem will be able to use the email to identify the user to schedule meetings on behalf of. 
  • Provide a scheduling timeframe - Aptem will schedule meetings in Teams only within a certain timeframe, which customers can choose between 1 and 60 days. This means that Aptem will regularly search for meetings in the timeframe specified to scheduled these within Teams. 
  • Click Save Changes.

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