Frequently Asked Questions

• FAQ: Are there any special recommendations for using Aptem on a shared device?
• FAQ: How long does Aptem hold data on learners' Learning plans?
• FAQ: How often is LARS data updated in Aptem?
• FAQ: How can we ensure that user signatures cannot be altered and are non-refutable?
• FAQ: Does Aptem automatically log out my account?
• FAQ: Does Aptem store data that is recorded from an editable PDF?
• FAQ: Does Aptem apply any whitelisting of domains and/or IP Addresses?
• FAQ: Does Aptem have a plagiarism checker?
• FAQ: Why am I getting "Error WSEC0006: Not allowed to access the webservice" when trying to access the PLR?
• FAQ: Why am I receiving an "Error WSEC0005: Incorrect Password The Organisation Password is not correct" when attempting to connect to the LRS system?
• FAQ: Which browsers are supported on the Aptem® platform.
• FAQ: What should I do if I receive an email from the Learning Records Service (LRS) regarding a certificate?