FAQ

• Qualification delivery postcode is being pulled through from the Organisation, not the ILR template. Is this correct?
• How can I copy text in Aptem without losing the formatting?
• How should I use the Group Structure in Aptem?
• I am unable to report on specific fields in the User Generic Report - Why?
• I have selected and applied the "Groups" option from "Subscription details" on the User Generic Report, however this is not displaying when a excel quick sheet is exported. Why?
• What actions are required when a standard is updated?

See all 13 articles

Support

• Signing in to the Aptem Help Centre
• Submitting a support ticket
• Priority Level Guidelines
• Tracking and updating your support tickets

Enrolling learners onto a programme

• Single learner enrolment
• Group learner enrolment
• CSV import
• Stopping a program and applying a new programme

Sub-programmes

• Introduction to sub-programmes
• Creating a sub-programme

Process Automation

• Change of learner address
• Change of learner name
• Break in learning
• Withdrawal from learning

Reviews

• Conditionally show and hide questions
• Setting fields as optional/required within a custom section of a review
• Add address fields to a custom section of a review
• Add an email validated text field to a custom section of a review
• Add a phone number validated text field to a custom section of a review
• Add subheadings to a custom section of a review

Groups

• Groups overview
• Creating a Group Structure
• Adding a learner to one or more groups
• Adding an administrator to one or more groups
• Adding a tutor to one or more groups
• Adding an employer user to one or more groups

Programme Builder

• A How-To-Guide to Programme Builder
• Setting up an offset for the start date of a component aim in an ILR template
• Configuring custom forms within a review
• Setting up custom step labels in an onboarding wizard
• Configuring your custom questionnaire onboarding wizard
• A How-To-Guide to SCORM Assets