FAQ

• Why isn’t the RPL Calculator showing despite the tracker being enabled? 
• When trying to create users via the API, I am getting an "Invalid Case Owner information" error. Why?
• Why does the % completion for criteria on the learning plan and evidence tab not match?
• How long after a learner has officially completed their qualification do they keep their access to Aptem?
• Are the Learning Plan components (Actual/Expected) time related?
• What does a status of “lapsed” mean when shown against a workshop?

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Dashboards

• Performance Dashboard
• Learner dashboard - Overview
• Performance Dashboard - Requires Attention drilldowns

Learner Management

• Overview (Learner Management)
• Using quick filters
• Using advanced filters

Learning Plan

• Overview (Learning Plan)
• Add activities to a learning plan
• Editing an activity
• Learning plan synchronisation
• Submitting evidence
• Marking evidence

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Reporting

• Power BI - Caseload Dashboard
• Power BI - Compliance Dashboard
• Power BI - Funding Dashboard
• Power BI - Ofsted / Quality Dashboard

Messages

• Message a group of learners
• Overview - Messages

Tasks

• Connect your third-party calendar with Aptem
• Overview (Task)
• Add a task
• Editing a task

Reviews

• Overview - Reviews
• Create a review
• Editing and deleting a review
• Starting and completing a review
• Review panel - PLR

Documents

• Overview - Documents

Skills Radar

• Overview (Skills Radar)
• Completing a Skills Radar assessment

Notes

• Overview (Notes)
• Add a note
• Editing and deleting a note

Trackers

• Trackers - Overview (Console View)
• Creating a tracker
• Editing a tracker

Signatures

• Overview - Signatures
• Signing reviews
• Signing compliance documents

Learner Profile

• Stop Programme
• Learner profile
• Enrol learner on to a programme
• Edit programme details
• Register a learner with EPAPro
• Updation of learner details with EPAPro

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