FAQ: Can you use Process Automation to apply a withdrawn learner to a programme?

Rashad German

Updated 06 December 2023 12:39

We do not have a Process Automation tracker designed to return a withdrawn learner back to their programme. Please action this manually by updating the relevant fields in the ILR.

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FAQ: I am unable to assign a tracker to an admin. Why is this?
FAQ: I used a "Completion of the Programme" tracker to move the learner to 'Entered EPA' status. Now when I try to use the tracker again to close the aims and change the programme status, I get informed "The option cannot be selected". Why?
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FAQ: Why am I receiving an Error message when trying to apply a Withdrawn Learner back to their Programme?
FAQ: How can I upload evidence to a closed tracker?
FAQ: How do we report on the 'expected return date' in the Break in learning tracker?
FAQ: I have created a 'Break in Learning' tracker for the learner using the process automation tracker, but I do not have the 'Return to Learning' option. Why is this?
FAQ: When you have the option to upload a document to the Additional Learning support tracker, does it become visible to the learner?
FAQ: Why am I allowed to create duplicate "Return to Learning" and "Withdrawal from Learning" trackers for learners?