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FAQ: One of our learners accidentally selected the wrong option during onboarding and is unable to change their answer as it appears greyed out. How can we resolve this?
FAQ: Information from the "About You" onboarding wizard step is being pulled through from a learner’s previous onboarding to their current onboarding. Why is this, and how can they make amendments?
FAQ: I'm encountering an "Oops" error at the end of onboarding. Why is this happening?
FAQ: If a learner’s programme is changed during their onboarding, will the onboarding data be brought over to the new programme?
FAQ: How can I set the "Next of Kin" questions to be mandatory?
FAQ: Where are exemption documents uploaded during the Functional Skills step of the onboarding process stored on the Learner's profile in Aptem Console?
FAQ: Why do I see the "Learner has not opted to share data" error message when using the 'Get PLR' option during Onboarding?
FAQ: When using the Tutor Console, I am unable to amend details in a Learner's Onboarding Wizard, why is this?
FAQ: Will updating the skills scan on the Onboarding Wizard apply to learners already enrolled on the programme?
FAQ: Why am I unable to upload and save documents to the Documents Step of the Onboarding Wizard?

FAQ: When using the Tutor Console, I am unable to amend details in a Learner's Onboarding Wizard, why is this?

Rashad German

06 December 2023 12:23
Updated

The ability for an admin/tutor to amend the Onboarding Wizard is currently not available in Aptem Console. This can only be actioned using Aptem Classic.

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