Articles in this section
- FAQ: When attempting to edit a user profile in Aptem Classic, the page freezes and does not save changes. Why is this happening?
- FAQ: Is it possible to import learners and include their SSO/Authentication Type?
- FAQ: Why am I unable to see an employer in the Manager dropdown of the employer organisation in the learner profile?
- FAQ: How can I get a list of users who are due to expire, and what steps can I take to prevent their expiration?
- FAQ: For Reviews and Compliance documents, what is the difference in permissions and functionality between the manager and an employer user with the "Employer – View All in Assigned Group(s)" permission?
- FAQ: Why has my account been locked when trying to sign into Aptem and how do I unlock it?
- FAQ: Why does the number of active users in the Users Overview tile (Classic) not match the number of active users within the Users tile (Classic)?
- FAQ: A Learner has been put onto a delivery programme but has not signed compliance documents. We want to stop access to Aptem but let him continue later in a few months. What should we do?
- FAQ: Can access to classic be disabled by default across the tenant?
- FAQ: How do I enable the Classic/Console view for Learners?
FAQ: If you cancel a learner’s subscription, does this remove any evidence and work the learner had completed?
Steve Ford
- Updated
This does not remove any learning plan data – this can only be done by deleting the evidence from the Learning Plan.