If a learner has had a previous assessment date applied for their Functional Skills, this will prevent the Exemption option from being set to 'Yes' on their training plan. This will be the case, even if this has been amended in the Qualification section of the programme details. Any previous results will be displayed under the Learning Support section of the learner profile.
FAQ: Why are the Functional Skills Qualifications showing as 'not exempt' in the training plan, when the learner has been made exempt?
Nikki Snowden