In this webinar, James Lett (Solutions Consultant) takes you through a high level overview of how a tutor should use Aptem, including the following areas:

• Navigating the Tutor Console
• Dashboards and drill downs
• Power BI reports
• Registration and Console
• Scenarios where Console is used over Classic

Q and A transcript

The following is a transcript of the questions asked during the webinar, along with the answers provided by product experts. For any further information, do contact your Implementation Consultant, Customer Success Manager or Aptem Support.

I don't have Signatures Required in my Requires Attention widget. Why?

These cards only display if you have something that needs your attention. If you cannot see this, it would mean that you do not have any documents to sign

So, the Requires Attention widget won't show where a learner or LM hasn't signed a document yet?

No - just documents that need your attention. If you want to check signatures for other users you need to use the signatures area of console.

Can the dashboard be filtered to specific tutors?

Yes, the dashboard can be filtered by specific tutors or multiple tutors.

Who is a tenant? We have tutors, admin and learner. Which would be a tenant?

Your tenant is your main Aptem site. Each customer has a unique Aptem site or tenant. Within your site, you can have different login details for each user type.

Can the resource section be filtered by programme/group?

When you are setting up your digital assets you can use tags to arrange them into groups. There is a full webinar in the help centre that covers the resource centre in more detail.

To clarify my question further regarding the help & support section, can the help & Support section be made bespoke to each GROUP that they belong to? (top-level only)

This is a tenant level setting so cannot be made bespoke to each group.