During this webinar, James Lett (Implementation Consultant) spoke about the following topics:
- Role matrix
- What permissions you might wish to give
- Considerations - basic permissions vs. add-ons
Q and A transcript
The following is a transcript of the questions asked during the webinar, along with the answers provided by product experts. For any further information, do contact your Implementation Consultant, Customer Success Manager or Aptem Support.
I have a learner who is nearly qualified but will be managing apprentices. Can they be set up in Aptem as a manager and apprentice with the same email?
A separate, unique email address will be required as an individual cannot be assigned two separate roles (i.e., Learner and admin) within Aptem using the same email address.
Does Aptem have to set up a SuperUser account or can it be from the client?
A super user account is considered to be an account with the supervisor permission as this gives the ability to add permissions to all users amongst other things. You will need to set up the permissions for your users within Aptem. We have created a permissions matrix guide to help you with this. See: Recommended permission matrix. This details our recommendations, as to which roles are recommended for various users within Aptem.