Skip to main content
Logo
Submit a request Sign in
Welcome to the Aptem Help Centre
  1. Aptem Help Centre
  2. Knowledge Base
  3. Administrators
  4. Administrator Management

FAQ: My roles have been updated, but they don’t seem to be taking effect, why is this?

Nikki Snowden
Updated 29 October 2023 05:57

When new roles are updated, it may take up to an hour for the changes to be applied on the system. If the roles have still not taken effect after an hour, please contact the support team to investigate.

Was this article helpful?
0 out of 0 found this helpful

Articles in this section

  • List of Administrator roles
  • Recommended permission matrix
  • Standard administrator - detailed description
  • Supervisor - detailed description
  • FAQ: Why am I unable to edit an Administrator profile?
  • FAQ: Can you have both the Assessor and Internal Verifier role assigned on the same user account, and if so, how do you swap between them?
  • FAQ: My roles have been updated, but they don’t seem to be taking effect, why is this?
  • FAQ: Why don't Aptem admin accounts include the word 'Test' in their names?
  • FAQ: I am an administrator; why can I not see some Employer logins?
  • FAQ: What roles/permissions will not allow an administrator to edit user details in the Classic interface?
See more

© Aptem Ltd. All Rights Reserved.

Manage Cookies