FAQ: I have an iPhone and I am unable to access my account via MFA (Multi Factor Authentication); What can I do?
I have an iPhone and I am unable to access my account via MFA (Multi Factor Authentication); it’s asking me to scan a barcode which is not producing a code or enabling access. What can I do?
- In the authenticator app, click the “+” top right of the screen.
- Select Work or school account.
- Select Scan QR code.
- Scan the code on screen.
You will then be able to access your account