FAQ: How do I change a Learner's Programme Status from process automation statuses to non-process automation statuses like Active and other editable statuses?

If Process Automation has been enabled for your organisation, you will need to create a Process Automation Tracker to update the Programme Status. You can use the relevant Tracker to update the Programme Status. For example, if you would like to change the status to ‘On A Break’, a Break In Learning Tracker will need to be raised.

Please note, Process Automation will also be required if you have manually updated a learner's ILR record to indicate a Break or Return to Learning, and would like to update the Programme status.

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