This behaviour occurs in “Assignment/Task” components where the option “Don’t create a task” was selected when the component was set up.

To set the component status to Referred, please do the following (in Classic):

1. Click on "Create" within the component.
   
   
2. Create the task, choosing the appropriate type and due date.
   
   
3. Click "Start" on the component and the status should go to "Referred."