A common cause of this is that the programme has not been added to the group structure. To add a programme to a group, you will need to go to the Groups tile. If the group sits within a parent group, you will need to first locate the parent group and then select the Programmes tab. Find the programme you wish to add to the list and select it. This will add the programme to the group. Once this step has been completed, the programme will become available for any learners who sit within this group.
FAQ: When trying to enrol a learner, why is the programme not coming up as an available option to assign to the necessary Group?
Faraaz Mohiuddin