FAQ: My learner is not able to start a component on their learning plan; the only option available to them is “pending”. Why?

Faraaz Mohiuddin

Updated 15 October 2023 13:18

If the component is digital learning or Online training, it must have one or more SCORM assets attached. Please check the component by editing it to ensure that it has one or more SCORM assets assigned.

Articles in this section

FAQ - Do digital learning plan components allow for an API connection?
FAQ: Why is a deleted SCORM Asset still visible to learners?
SCORM Assets - Understanding assets presentation
A Multiple Choice Question based SCORM asset displays the questions and the answers selected by the learner, but it does not indicate whether they passed or failed, nor does it show the percentage of correct answers. Why is this?
A How-To-Guide to SCORM Assets
FAQ: What happens to the recorded hours for a learner if a SCORM asset, originally set to collect hours, is edited to NOT collect the hours?
FAQ: I am unable to save a digital learning component without an asset attached in Console. Why is this?
FAQ: Why does the Course Player not display Save/Finish button sometimes on SCORM asset components?
FAQ: Why has evidence not been generated when a digital learning component has been completed?
FAQ: My learner is not able to start a component on their learning plan; the only option available to them is “pending”. Why?