FAQ: Why am I unable to edit compliance documents for an individual learner when I have the correct admin rights?

Faraaz Mohiuddin

Updated 06 December 2023 10:29

This can be caused by the learner being attached to a programme when the compliance docs were not completed or set up. To correct this error, stop the programme and then put the learner back on.

Articles in this section

FAQ - The Training plan shows that it still requires the employer's signature, even though the employer has already signed it. Why is this happening, and how can it be fixed?
FAQ: Why is the "Estimated End Date" blank for English & Maths qualifications in the UVAC Training Plan?
FAQ: I've uploaded a signed version of the compliance document, but there's also a system-generated document and this is causing problems with viewing the Learning Plan. How can I fix this?
FAQ: Is it possible to download compliance documents in bulk for a learner?
FAQ: How do we populate the section 'Assessment that [Insert company name] will deliver (Including Progress Reviews)' on the Written Agreement?
FAQ: Why is the incorrect Apprenticeship Start Date in the Training Plan being displayed after updating a Learner's Start Date?
FAQ: The Training Plan document does not contain the Learning plan components with the planned OTJ (planned modules), why is this?
FAQ: Is it possible to download a blank copy of the training plan as shown in the programme builder?
FAQ: How do we populate the ‘Recognition of Prior Learning’ section within the Training Plan?
FAQ: Why is a different formula for planned learning hours being used on the training plan?