Welcome to Help Centre

Search

Articles in this section

Qualification delivery postcode is being pulled through from the Organisation, not the ILR template. Is this correct?
A Learner is showing to have been enrolled onto multiple programmes in the OData feed, although on the User profile, I can only see one additional programme. Where are these other programmes being pulled from?
A learner on a programme has a blank ILR. Why?
An error message appears when trying to start a review, why is this?
Are Minimum OTJ Hours based on Planned End Date or Actual End date? What happens if the Actual End date is entered afterwards, and differs from the original Planned End date?
As an Admin, when attempting to edit and save changes made to the Extended ILR, the page will scroll up, why is this?
Does the Aptem Registration Email or the Password Reset Email expire after a period of time?
How can I copy text in Aptem without losing the formatting?
How do I stop Placements/Workshop Sessions reoccurring for an individual Learner that has left the Programme?
How often is the UGR data updated?

See more

Does the Aptem Registration Email or the Password Reset Email expire after a period of time?

Faraaz Mohiuddin

20 May 2021 07:06
Updated

While the Aptem registration email link does not expire, the password reset link will expire after 2 hours.