May 2021

Release 4.26

Dashboards

Learner Dashboard

In this update we will be releasing the new Learner Dashboard. The dashboard will be the default view that a learner sees when logging into Aptem. The dashboard gives a learner a complete overview of their progress and highlights items that require their attention such as overdue learning plan activities or unread messages.

For more information see: Learner Dashboard.

 

Jobseeker Dashboard

In this update we will be releasing the new Jobseeker Dashboard. The dashboard will be the default view that a jobseeker sees when logging into Aptem. The dashboard gives a jobseeker a complete overview of their progress and highlights items that require their attention such as new job opportunities and overdue action plan activities.

For more information see: Participant Dashboard.

 

Work Coach Dashboard

The Work Coach dashboard provides visibility of every aspect of a jobseeker's progress. The new dashboard tracks Job Search activity, action plan progress and progression against defined competencies. The console allows you to view and manage a jobseeker’s action plan, view their activity and support them with developing their skills, identifying potential new roles and create and update their CVs. The new interface also includes our new jobseeker insights dashboard which gives you a comprehensive view of all aspects of a jobseeker’s status.

For more information see: Participant Dashboard - Overview.

 

Help and Support

With this update it will be possible for you to provide Help and Support details for your users. This feature provides the following functionality:

  • Set the contact details that are included in emails and on the login/reset password pages
  • Enter help and support information for the following user types:
    • Users
    • Employers
    • Administrators
  • Zendesk chat integration: If you have a zendesk account you can use our new integration to chat and interact with your users, employers and administrators to provide them with real-time support.

For more information see: Setting up the Help and Support information.

 

Improvements to Registration & Certification

Following feedback from customers we are making some minor enhancements relating to the Registration and Certification functionality.

For more information see: Improvements to Registration & Certification.

 

Scheduling Assistant

Aptem is introducing a Scheduling Assistant which will support the caseload allocation and scheduling of review meetings such as the first jobseeker meeting following a referral. This tool allows a tutor/work coach to easily view their availability alongside a learner/jobseeker so that they can schedule a review. 

For an administrator with the relevant permissions they are also able to view tutor/work coach capacity and complete caseload assignments.

For more information see: Scheduling assistant.

 

Further process automation

Process automation helps you reduce the amount of administrative effort in managing learners and helps you ensure compliance. This release will include automating the administration associated with a change in a learner's working conditions.

 

Change of working conditions

The "change of working conditions" automation process will automate the tasks associated with changing the working conditions of a learner, including: a change in job title, change of working hours, and change of working location. The process will help to eliminate the possibility of errors in re-keying and will reduce the associated administrative effort in updating the relevant areas of the system.

The automation will involve an approval process which can include one or two stages of review depending upon your standard business process. This ensures that you have complete control over changes made to your learners' data.

For more information see: Change of working conditions.

 

Return to learning

The "return to learning" automation process will automate the tasks associated with a learner returning from a break in learning. The process will help to eliminate the possibility of errors in re-keying and will reduce the associated administrative effort in updating the relevant areas of the system.

The automation will involve an approval process which can include one or two stages of review depending upon your standard business process. This ensures that you have complete control over changes made to your learners' data.

For more information see: Return to learning.

 

Change of programme

The "Change of programme" automation process automates the tasks associated with a learner who is changing from their current programme to another programme with the same provider. The process helps to eliminate the possibility of errors in re-keying and reduces the associated administrative effort in updating the relevant areas of the system.

The change of programme process ensures that the intended target programme is captured as part of the request and will manage the withdrawal aspects of the ILR and allow you to track those that need to be enrolled onto a new programme.

The automation also includes an approval process which can include 1 or 2 stages of review depending upon your standard business process. This ensures that you have complete control over changes made to your learners' data.

For more information see: Change of programme.

 

Updates to the APIs

Employer login APIs

You will be able to create and manage accounts for the employers you work with using the APIs. This means you will be able to integrate with a CRM system or equivalent to simplify your user management. You will also be able to manage the permissions using the APIs.

 

Employer groups APIs

Following the release of the new Employer groups feature, updates to the APIs will allow you to manage the creation of employer groups. It will also be possible to maintain the hierarchy of employer groups and the access for employer logins.

This means you will be able to integrate with a CRM system or equivalent to simplify your employer and employer login management.

 

User account APIs

To better support integration with HR and CRM systems we will make it possible for you to enable and disable user account access using the APIs.

 

Cognassist integration

Following on from the release of our integration with the Cognassist we have enhanced the integration with the following additions:

  • Cognassist data is now available in OData and in User Generic Reports (UGR)
  • We've added an onboarding step to trigger the registration of the learner automatically

 

Minor updates and bug fixes

  • We've corrected the validation relating to prior attainment being too high for traineeships which was incorrectly including level 3.
  • When viewing outstanding assessments, the date filters was hiding some of the results. This filtering has now been removed.
  • We've added some additional Learner Delivery Monitoring (LDM) Codes: 378 and 379.
  • The "Do not contact" question has been removed from the ILR onboarding step.
  • The ILR codes are only relevant to the training provider so we have removed the ILR step for the learner to avoid confusion.
  • We've updated the Commitment Statement to display the date/time that a signature was entered by each party. We have also added the field which describes what off-the-job hours reduction has been made as a result of prior learning adjustments. 
  • The workshop overview now shows candidates/attendees ordered by status to more easily identify attendees.
  • The tasks view in the console now includes filters to allow you to view cancelled and completed tasks.
  • It's now possible to defer the presentation and signing of documents at the end of the onboarding wizard. This means you can review and update the learning plan to account for any adjustments before issuing the documents to the learner for signing.
  • We've updated the off-the-job hours panel of the learner dashboard to also display the overall target and actual hours recorded to date.
Was this article helpful?
1 out of 1 found this helpful