FAQ: What should I do if I receive an email from the Learning Records Service (LRS) regarding a certificate?

You may receive an email from the Learning Records Service (LRS) regarding a certificate which allows Aptem to access the LRS API on your behalf. Typically, these expire annually and have to be renewed to maintain security; you may receive the email in the Autumn and it will advise you that your current certificate will expire in a few months.


If you do receive this request, please download the certificate and send it to support@aptem.co.uk. The certificate will require a password for us to access it, please ensure that you supply this also. We will then complete all necessary steps to maintain the API connection and release on our next system update.

See also: Further education and skills: Learning Records Service - detailed information - GOV.UK (www.gov.uk).

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