FAQ: After saving changes to a programme, a learner's EDRS/ERN changes to 999999999, why is this?

The Employment Status EDRS/ERN number is designed to match the learner's Employer Organisation EDRS/ERN number. Each time the current programme is re-saved, the Employment Status in the ILR is automatically synced and aligned with the Employer Organisation's EDRS/ERN. 

Additionally, the EDRS/ERN number in the ILR will update if:

  • The learner's Employer Organisation is changed.
  • The EDRS/ERN number for the linked organisation is updated.

To ensure the Learner's ILR remains accurate, we recommend making updates through the learner's Employer Organisation rather than directly on the ILR page. This will update the learner record automatically. 

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