FAQ - How do you remove the 'Cognitive Assessment Incomplete' marker from the Requires Attention card for one learner?

If the Aptem Assess token is enabled at programme level, and added as a step in the Onboarding wizard, then you cannot remove the outstanding 'Cognitive Assessment Incomplete' marker for learners on an individual basis.

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In order to remove the marker for this one learner you would need to have the Assessment step/Assess disabled in the onboarding wizard (within the programme build), stop the learner's programme, and then put them back onto the programme. You should then find the marker is gone and you are given the option to register the learner for Cognitive Assessment via the Learning Support tab of their profile.

It is recommended to stop and re-apply the learner's programme using the Aptem Classic user interface, as if done in Console, it will ask you to create a tracker (Change of programme or Withdrawal from learning).

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