Checkpoint and Virtual Assistant integration

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Overview

For programs that use both the Checkpoint and Virtual Assistant functionality, learners and tutors can benefit from the Checkpoint and Virtual Assistant integration feature.

Using this feature, learners can access Virtual Assistant via the Checkpoint summary screen and the Historical Checkpoints screen. This functionality enables learners to review and consolidate their understanding. It also fosters active learning by addressing misconceptions in real time.

 

For learners

Key benefits for learners

Learners can now receive detailed guidance on questions they've completed, offering two primary benefits:

  1. Understanding correct answers: The Virtual Assistant provides explanations of correct answers, helping learners grasp the underlying concepts and reinforce their knowledge. 
  2. Insights into incorrect responses: When learners answer a question incorrectly, the Virtual Assistant identifies the gaps in understanding and explains why their response was incorrect, guiding them towards the correct reasoning.
  3. While Checkpoint does have the capability to give feedback on the answers, the Virtual Assistant expands on this by allowing for a discussion about it.

Access the Virtual Assistant via the Checkpoint summary screen

After finishing a checkpoint, learners see a Checkpoint summary screen. On this screen, learners can select the 'Get help with this question' option on each of the Checkpoint answers.

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This will open the Virtual Assistant with the question, and the Virtual Assistant will provide detailed information/feedback to the learner. The learner can then interact with the Virtual Assistant and get further information.

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Access the Virtual Assistant via the historical Checkpoints screen.

On the historical Checkpoints screen, learners can select the 'Get help with this question' option on each of the Checkpoint answers.

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This will open the Virtual Assistant with the question, and the Virtual Assistant will provide detailed information/feedback to the learner. The learner can then interact with the Virtual Assistant and get further information.

 

For tutors

Key benefits for tutors

This functionality shortens feedback loops and reduces the volume of queries directed to tutors. This means that tutors can manage their time more efficiently while ensuring learners receive faster, more actionable insights.

Can view audit history

After a learner has engaged with the Virtual Assistant regarding Checkpoint questions, their tutor will be able to see the learner's interaction with the Virtual Assistant via the existing audit history included in the Learner profile.

With the audit history view, tutors have visibility into the learner’s interactions with the Virtual Assistant. This real-time visibility of learner queries provides opportunities for better learner support and instructional improvements.

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