FAQ - How can I remove a tracker created in error?

Trackers cannot be deleted, but they can be updated to a status that prevents further processing. 

Depending on the tracker type, the following actions are recommend:

Process Automation Trackers: Change the status to 'Rejected' to stop them from being processed, as shown in the example below. 

edit tracker 1.png

Standard Trackers (e.g., ILR, Compliance, Job etc.): Update the status to 'Closed' to indicate that the tracker is no longer active, as demonstrated in the example below. 

 

edit tracker 2.png

Was this article helpful?
0 out of 0 found this helpful