FAQ: Why does filtering by a specific subgroup in Console automatically select all learners under the main group?

If there is only one subgroup within a parent group, selecting that subgroup will automatically select the entire parent group. When there are multiple subgroups within a parent group, selecting a specific subgroup will only apply the filter to that subgroup.

For example:

In the Level 4 Financial Adviser group, there are two subgroups under the parent group, allowing you to select one subgroup.

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In the Level 3 Financial Services Administration group, there is only one subgroup under the parent, so selecting the subgroup will automatically select the parent group as well.

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