If this is the case, please check if the activity type is 'Miscellaneous'.
Miscellaneous components are specifically designed to capture evidence, which is why they will never have a 'Not Started' status.
When a Miscellaneous component is created, it can have one of the following three statuses:
- Evidence Required
- In Progress
- Completed
If a learner creates the component, it will initially be set to 'Evidence Required'. If a tutor creates the component for the learner, the status will depend on the component setup.