FAQ: I used a "Completion of the Programme" tracker to move the learner to 'Entered EPA' status. Now when I try to use the tracker again to close the aims and change the programme status, I get informed "The option cannot be selected". Why?

When the completion of the programme tracker is processed, it sets the completion status to 1 and the outcome to 8.

If you have manually updated the completion status of the programme aim to 2, you will receive a warning that the option can't be selected because the learner doesn't have Outcome 8 and Completion Status 1.

Please adjust the completion status of the aim to 1, and you'll be able to use the tracker again. In the future, kindly avoid manually updating the completion status to prevent similar issues.

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