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FAQ: When using SSO, will there be any issues if the Learner’s username is changed? What value does Aptem pass for SSO?

Steve Ford
10 June 2024 12:53

There should be no ramifications for SSO users since their authentication relies on the email address stored in the SAML Unique ID field. For SSO authentication, SAML Unique ID is passed.

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Articles in this section

  • FAQ: When using SSO, will there be any issues if the Learner’s username is changed? What value does Aptem pass for SSO?
  • FAQ: Our organisation has SAML enabled, but a User is receiving a "username or password not recognised" message when attempting to log into Aptem, why?
  • FAQ: I have an iPhone and I am unable to access my account via MFA (Multi Factor Authentication); What can I do?
  • Enable SAML for users and set up SSO login screen
  • Implementing Single Sign On (SSO) - Initial setup and connection
  • Multi-factor authentication
  • Reset Multi-Factor Authentication for a user
  • Registering and Authenticating using Multi-factor authentication - Aptem console
  • Registering and Authenticating using Multi-factor authentication - Aptem classic

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