FAQ: Why is the incorrect Apprenticeship Start Date in the Training Plan being displayed after updating a Learner's Start Date?

After updating a learner's start date, the apprenticeship start date in the Training Plan may not match.

Changing a learners' start date does not automatically update the learner's Training Plan document and this will need to a manual intervention.

To update and display the correct apprenticeship start date, you must do the following:

  1. Access the compliance section on the learner's profile in Classic interface.
  2. Select "Update" on the Training Plan.
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  3. Verify that the correct dates are now displaying after this action.

By following these steps, the apprenticeship start date should reflect the updated information correctly.

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