FAQ: Why is the Skills Radar in Console displaying as blank for learners even after completing a skill scan?

This issue may arise when there are no competencies configured in the 'Competencies' token of the programme build to which the learner is enrolled.

To resolve this, follow these steps:

  1. Access the programme build in classic interface.
  2. Navigate to the 'Competencies' token.
  3. Begin typing the competency's name in the search box.
  4. Select the required competency and click on the '+Add Competency' button.

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After updating, check the learner’s profile in Console, and the Skills Radar will now showcase the competencies configured in the programme.

Please be aware that the Skill Radar section only displays competencies associated with the learner's current programme. If you wish to view competencies completed in previous programmes, you must add them to the current programme by following the aforementioned process of adding competencies to a programme.

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