FAQ: An API call has unexpectedly updated Learner information, why is this?
This problem is usually caused due to the programme dates being transmitted in an incorrect format.
Our API methods specifically require dates with just the date section, excluding any time information. Both the programme start and end dates should only include the date.
For instance, it should follow this format: "2023-10-13" rather than "2023-10-13T00:00:00"."
To resolve this matter, we would suggest running a new API call with these dates in the accepted format.