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FAQ: I used a "Completion of the Programme" tracker to move the learner to 'Entered EPA' status. Now when I try to use the tracker again to close the aims and change the programme status, I get informed "The option cannot be selected". Why?
FAQ: When creating a Change of Employer tracker, why are we seeing the error message "Last ACT ‘Date To’ value is going to be populated with value greater than ‘Date From’"?
FAQ: How is the Last Recorded Learning date in the Withdrawal tracker calculated?
FAQ: Why am I receiving an Error message when trying to apply a Withdrawn Learner back to their Programme?
FAQ: How can I upload evidence to a closed tracker?
FAQ: How do we report on the 'expected return date' in the Break in learning tracker?
FAQ: I have created a 'Break in Learning' tracker for the learner using the process automation tracker, but I do not have the 'Return to Learning' option. Why is this?
FAQ: When you have the option to upload a document to the Additional Learning support tracker, does it become visible to the learner?
FAQ: Why am I allowed to create duplicate "Return to Learning" and "Withdrawal from Learning" trackers for learners?
FAQ: Why does the actual end date for the Completion tracker not populate with the last recorded learning date from the learning plan like the Withdrawal tracker does?

FAQ: Why am I allowed to create duplicate "Return to Learning" and "Withdrawal from Learning" trackers for learners?

Steve Ford

22 December 2023 12:59

Aptem will allow duplicate trackers to be created if the first one is not set to "Processed" and the learner status hasn't changed. Aptem will not allow duplicates to be created if the learner status reflects that they are withdrawn or have returned to learning.

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