There are two ways in which you can update the Mentor and Manager for a Learner.
The first allows any admin with the 'Edit Learner Details' permission can update the Mentor or Manager for a learner by following these steps:
- Navigate to the Employer section under Learner Details tab and click in the pencil icon.
- Choose the "The Manager and/or Mentor has changed" option.
- Select the intended Manager and/or Mentor from the available options.
- Click Save to update the Manager and/or Mentor for the learner.
The second can be completed through the bulk uploader where the following columns in the CSV file need to be added to complete this task.
- First name
- Last name
- Employer Name
- Employer contact email - if updating Manager
- Employer mentor email - if case updating Mentor