The primary contact information displayed in the training plan under section ‘1.3, titled "Training Provider Contact Details’, is retrieved from the primary contact field of the training organization associated with the learner.
To update the primary contact details for any organization, please follow these steps:
- Navigate to the Organisations Tile in Classic.
- Select the training provider organization linked to the learner.
- Proceed to edit the primary contact field on the Edit Organisation page. For instance, for the organization shown in the screenshot, you should modify the field indicated below.
Once the primary contact is updated in the Organization's profile, the revised contact details will then appear in the training plan for all learners linked to this organization when you Update their training plan document (as shown below).